creating awesome websites blog 2019 hd

Creating Awesome Websites In 2019

       “Simplicity is the ultimate sophistication.” Leonardo da Vinci

NOTE: This blog was originally written in 2013! OMG. So much has changed, and SO little has changed. I decided today was a good day to update it. Here we go!

Having a website today is like having an address and phone number was in the 80’s. As a small business, we seem to know we need one but we don’t necessarily know why. And as I always say, thanks to Simon Sinek, start with why. When we understand the why, the what and how come more naturally.

So why do we need websites today? First off, they are our home base, our calling card, our address and phone number, our identity. They express our image, brand, voice, purpose, promise and most importantly, allow visitors to engage and take an action with our business. Remember the great Instagram and Facebook blackout of 2019? If you learned anything from that day, I hope it’s understanding that the only online platforms you actually own is your website and email marketing.

BEFORE building or re-building your website, get clear on what outcome you are seeking, user experience you want to create, your budget and the content you will want for your site.

User Experience + Outcome
What action do you want visitors to take? Look at your menu, book an online reservation, read your about section, call you, see your salon, meet your team?

Budget
What is your budget? Today, there are many awesome templates. I love Squarespace and WordPress, and both are affordable. In addition to the template though, be mindful of any custom programming or design you may need. Remember, this is your image and brand and is many times the first impression potential new clients will have of you. Make it awesome, but you do not need a website that breaks the bank.

Content
Where is your content coming from? Do you have a copywriter, do you have hi-resolution professional images? Do you need them? Many manufacturers provide these types of resources if you need. But remember you are your own brand, and need to communicate that via your digital + social pages. Most importantly, less is always more, so think more images, less copy. Always.

9 Super Important Things To Consider

1. Mobile + Responsive
Over 50% (now 70%!) of social + digital sites are visited by mobile and tablets. Just think about how you personally engage online. So that means in order to have the best user experience, you must have a mobile responsive site, which means it “responds” to smartphones, tablets and laptops/desktops. It’s just knows how its being accessed, like magic! If your website/booking experience sucks, you are losing opportunities in both search, user experience and potential new clients.

2. About
People don’t buy what you do, they buy why you do it, as the awesome Simon Sinek says. Take the time to craft a meaningful story that expresses your purpose and promise and make it easy to find on your website. This includes pictures of the people behind the screen. Humans want to connect with humans.

3. Reservations/Appointments 
It’s 2013 (it’s 2019!), and the connected customer wants to book a reservation whenever they want, not just when you are responding to texts. And seriously, you need to set boundaries for your own mental health, and that means not being on your phone 24/7 answering text messages.
Love it or hate it, if you want to stay relevant and grow, it’s time to make it happen. No excuses. To determine the right platform for you, begin with a list of GOTTA have’s, get clear on your needs, and ask for referrals from people you trust. Then begin your research on each platform. Many have similar features, but not all have what you will want. So get clear on that first.

4. Contact/Subscribe
Seems logical, but many times it’s hard to find a businesses hours, address, phone, etc. Be sure it’s easy to find. Also be sure to add a plug-in from your inbox (email) marketing platform so you can build a database of clients who want to subscribe to your newsletter and more deeply engage with you. Remember, your website and email list are all you really “own” in the social and digital world.

5. Social Links
Today’s connected customer wants to engage on their terms. Be sure your social pages are visible and the links are working.  Content sharing plug-ins are awesome if you have images and videos on your site that are share worthy.

6. Menu
Having a simple and clear menu is super important for any service business and one of the most popular pages on many service biz sites. Remember, people are visiting your website to learn more and possibly take an action with you, make it clear and simple. In regards to adding pricing to your menu, there is no right or wrong answer on that. Much of it has to do with your preference, brand, and business model. Trust your gut on this one.

7. Language + Key Words
Be mindful of the language and key words you use when writing copy for your website. This includes how you title the images on your website, page titles and descriptions. Why? Search engines job is to deliver relevant results, and if you write like you speak, and your words are relevant to what your business is about, you are more likely to be discovered in search results. Remember, this is a human to human experience.

8. Measure + Monitor
Be sure to add FREE Google Analytics to your site so you can measure and monitor traffic, popular content, traffic coming from social pages like Facebook or Yelp, etc. You can learn a lot about what is working and what can work better and where to focus your energy. You may be spending hours a day on Instagram to find out your referral traffic is coming from Yelp. For instance, in the last year, our traffic from Instagram Stories has surpassed traffic from our link in bio. This is good info to have when we make decisions about where to place our efforts.

9. Maintenance
It’s always good to update your website at least quarterly, if not monthly, to keep fresh images, changes in services, new team members, check links, etc. Search engines also love fresh content so if you have a blog/podcast/vlog on your site, even better, as long as you actually are consistent with blogging, podcasting or any fresh, relevant content.

Remember to keep it simple. Clean. Clear. As the awesome Brene Brown says, clear is kind, unclear is unkind. This goes for leadership, culture, communication and even how you design y0ur website.

Are you ready to learn more about creating more awesome with your social + digital marketing? Join S School, our online school for creative entrepreneurs, where we have classes on websites, email marketing, brand storytelling, social media and more. Click here to learn more and join us!

Love + Gratitude-
Nina xo

Nina L. Kovner people passion purpose podcast care hd

Nina L. Kovner 3 Ways To Show You Care + Grow Consistently

In this episode Nina shares three simple ways you can show your clients you care and grow your business long term. These basic fundamentals are not fancy, new or revolutionary, but if you are not doing them consistently, you will find yourself on the struggle bus more often than not. You can find Nina on the gram @passionsquared 

You can also listen + subscribe to our podcast on;

iTunes
Google Play
Stitcher

Your experience matters. We would be so grateful if you shared your experience with our podcast by leaving a review. It matters to us, and so do you. Thank you- Nina

Benjamin Jay people passion purpose podcast hd

Benjamin Jay on Online Marketing + Recruitment + Passion

In this episode I sit down with my long time friend Benjamin Jay, Salon Owner, Marketer + Leader at the Hair Loft LTD in Chicago. Ben shares his wisdom about marketing, social & digital media, recruitment, retail, passion and more. You can find Ben on the gram @bnjmnjy and his salons @thehairloftltd  

 

 

You can also listen + subscribe to our podcast on;

iTunes
Google Play
Stitcher

Your experience matters. We would be so grateful if you shared your experience with our podcast by leaving a review. It matters to us, and so do you. Thank you- Nina

Nina Kovner people passion podcast Passion Squared hd

Nina Kovner On Perseverance + Comparison + Social Media

In this What’s On My Mind episode Nina shares the truth behind her current state of mind, why it’s so important to acknowledge the lows as well as the highs and how to pull through it all. She also shares a little riff on comparison, knowing your brand, finding time for social and content creation. You can find Nina on the gram @passionsquared

You can also listen + subscribe to our podcast on;

iTunes
Google Play
Stitcher

Your experience matters. We would be so grateful if you shared your experience with our podcast by leaving a review. It matters to us, and so do you. Thank you- Nina

Education and Change in the salon industry blog Passion Squared

So Much Education So Little Change

“I am not a teacher, but an awakener.” Robert Frost

(This post was originally written on June 3, 2013. It has been updated, but the issue, sadly, is still real for many.)

When will you decide to take action on all that education you are consuming? Because the truth is, until you do, please do not expect any changes to occur. Change the system, change the result.

So many professionals arrive to education classes each day with the hopes of getting info on the latest and greatest products, tools, programs, and being inspired and motivated. And of course, grab a selfie with their hair heroes and sheroes. We’ve all been there. And it can be some of the best experiences of our lives.

My career began when I first attended the International Beauty Show in New York. The moment I stepped foot into the door, I knew my life would never be the same. Many of us have stories like that, and I never tire of hearing them.

Everyday in the pro beauty biz, there are shows, classes, workshops, academies, webinars, DVD’s and books to purchase. And everyday, beauty professionals from around the globe consume these educational opportunities.

But here is the dilemma. Not much has changed. After 30 years, I still see and hear so much of the same narrative, the same struggles, the same resentment.

Why are you investing so much in education and not seeing significant changes consistently? Why do hairdressers still struggle to make a living? Why do salons open with fanfare and close in silence and shame? It breaks my heart. But it is also why Passion Squared exists.

While the answers are not as simple as a blog post, here are some of the reasons I believe this cycle continues and what we can do to change it…

1. You Have A Taking Action Problem

As one that has worked in this beautiful biz my entire adult life, 30 years, is see a huge problem with owners and hairdressers actually taking action and following through. Yep, I said it. It’s quite common for us creative types, to be addicted to the inspiration and info, but not taking action on much of what we learn.

You have become addicted to obtaining knowledge, not to executing on the knowledge you are receiving. In order to change that, you must begin to fall in love with taking action. Or finding a partner in your biz that is in love with taking action. There is no way around it. Awesome businesses execute. They are consistent. They are in love with the fundamentals of what makes a business awesome. Period.

2. The Truth Is Technical Skills Include Business

Speaking of addictions, many are addicted to learning how to be better cutters, colorists and stylists and almost adverse to being better leaders, managers, business owners and brand developers. Being an awesome haircutter does not automatically make you an awesome biz owner (have you read the E Myth?). Having a big Instagram following does not mean you can build and grow a team, or coach others on how to build and grow. And if you are an independent artist, you are a business owner too. Drop the ego, stop thinking you know it all, and commit to learning what it takes to build and grow a business. If you are not into improving your business skills, don’t own a business.

3. Don’t Buy Into The Hype 

Many are in love and enamored with our product lines, manufacturers, distributors and those with big social media followings. You worship them. You spend thousands of dollars supporting them. How are they supporting you? How are they helping you increase traffic to grow your business? And let me remind you, just because someone can collect followers on social platforms does not mean they are a good business person, or have a good business. It simply means they have learned how to build followers. It’s not the same. Some actually do have an awesome business, but many do not. Don’t buy into the hype.

4. Get Focused AF

As a group, we are a fairly unfocused bunch. I include myself in all of this as I will only speak from my own experiences. We are so addicted to what’s next, we miss the opportunity to actually learn something, implement it, measure it, learn from it, and adjust it.

We move towards what we focus on and we can only focus on one thing at a time. Something to think about next time you sign up for a class, workshop and webinar. What is your plan for taking action on the ideas you learned? To measure the results? To adjust as you measure?

There is no getting around doing the work. And if you want to see a change, a real change in the results of your business, your skills and your life, there’s gotta be some type of plan and commitment to get focused. The first step to this is taking a shit ton of meaningless stuff off your to-do list. Just let it go. It’s not helping you.

5. Real Education Empowers

Education should empower the educated. It should awaken the student. It should create real change. Both the educator and the educated share responsibility for this.

This is why I created membership programs like A School and Social Beauty Intelligence.

I understand that all the problems above exist, and my solution it to not just inspire you for an hour or a day, but for the lifetime of your career.

You see, the more we can stay connected, the better chance you have of staying on track and reaching your goals. It’s really that simple. Each day I am so proud of the decisions my clients are making, because they have simply decided they want to make an impact by focusing on what matters and investing in long term growth.

My purpose is to empower the people that I love. That is the also the purpose of Passion Squared. I have a dream that one day, in my lifetime, beauty professionals will be awakened and empowered to make good decisions about their career and business, and earn a good living, consistently. Sadly, if we get honest with ourselves, this is just not the reality of our biz. It’s time to change that.

With love + truth- Nina @passionsquared