Salon Owner Insights: Stacey Rackham of Mint Hair Crafting Salon and Melt Head Spa

In this episode, Nina welcomes back Stacey Rackham, leader and owner of Mint Hair Crafting Salon in Ferndale, Michigan. They dive right into Stacey’s new concept, Melt, which focuses on scalp care and head spa experiences inspired by Japanese wellness techniques. Stacey discusses her journey of creating the Melt head spa experience, the challenges faced, and the overwhelmingly positive feedback from salon guests and her team. We talk about how Mint Hair Crafting builds new guest relationships through staying active in local Facebook groups and events like her recent puppy yoga fundraiser, and how she continues to enhance the Mint Hair Crafting experience. We also discuss Stacey’s dedication to nurturing her salon guests and team, and yes, we also talk about our shared love for Taylor Swift. Lol. You can find Mint Hair Crafting on the socials here, on the web here, and find Stacey here. Thank you Stacey for being our guest. We love you!

Episode Highlights
The Inspiration Behind the Melt head spa experience
The Challenges and Successes of Launching Melt head spa

Building New Salon Guest Relationships Through Local Community Engagement 
Navigating Social Media for Salon Business Growth
Salon Business Operations and Guest Experience
Taylor Swift, duh! 

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Stacey Rackham On Growth + Inclusivity + Leadership

In this episode Nina chats with Stacey Rackham, owner of Mint Hair Crafting salon. Stacey shares her journey on becoming a salon owner, leader, why inclusivity became a brand promise at Mint, and how growth can sometimes be super uncomfortable, and we even hear the sweet story of how Stacey found her fur baby Walter! You can find Stacey (and Walter) on the socials @minthaircrafting @staceyrackhair

 

 

Your experience matters. We would be so grateful if you shared your experience with our podcast by leaving a review. It matters to us, and so do you. Thank you- Nina