In this episode Nina shares some insights into how you can double down on caring, building trust, and delivering value for your clients, teams, and tenants this year. Whether you believe a recession is here or on the way, getting back to the fundamentals of building relationships, referrals, retention, and revenue is very much in style. What’s out of style is client shaming, blaming, and being inflexible. Care, trust, and value are very much in. Focus on solutions, along with clarity of your brand purpose, promise, and people. You got this! You can find Nina and Passion Squared on the web here and on the socials @passionsquared Thank you so much for listening.
Your experience matters. We would be so grateful if you shared your experience with our podcast by leaving a review wherever you enjoy your podcasts. It matters to us, and so do you. Thank you- Nina
Welcome back to the podcast, lol! It’s been a minute. In this episode Nina shares some wisdom and thoughts around the feelings and hopes of new days and how that can translate into any day of the year. Whether you spend your New Year’s Day in silence and reflection, or out playing in nature, or binge watching your favorite show, prioritizing your self-care is essential to feeling more grounded, present and intentional as a leader, small business owner and human. If feeling more grounded and intentional and self-care is on your 2023 list, this episode is for you. You can find Nina and Passion Squared at passionsquared.net and @passionsquared on all the socials. Thank you so much for listening, and Happy New Year!
Your experience matters. We would be so grateful if you shared your experience with our podcast by leaving a review wherever you enjoy your podcasts. It matters to us, and so do you. Thank you- Nina
In this episode, Nina shares their frameworks for both decision making and creating awesome client agreements, two critically important tools for you to simplify your life as a leader and creative small business owner. The truth is you likely spend way too much time, energy, and stress not making decisions, avoiding problems, and feeling resentful when clients show up late, cancel at the last minute, or do not show up at all. Clear, detailed agreements, along with a framework for making decisions and solving problems are your bestie. You can find the Decision Making Framework here and the Creating Awesome Client Agreement Framework here. You can find us on the web here and on the gram here. You can learn more about A School here. Thank you so much for listening.
Your experience matters. We would be so grateful if you shared your experience with our podcast by leaving a review. It matters to us, and so do you. Thank you- Nina
In this episode, Nina share’s some insights into why some brands stand up publicly and fight injustices in our world and why some choose not to. This episode is not about politics, it’s about clarity of brand story, vision, and values. It’s about the choices you make as a brand in relation to what your people value, whether it be clients, team members, or tenants if you are leading a lease-based business. It’s about aligning your actions with your brand promises. Thank you so much for listening with an open heart and brain. If you would like to keep the conversation going, you can find us on the gram and on the web.
NOTE: This is our first episode after 6 months, and there were some glitches, lol. We decided to keep the glitches in the episode to honor being perfectly imperfect. Perfection is a myth. Repeat as often as needed.
Your experience matters. We would be so grateful if you shared your experience with our podcast by leaving a review. It matters to us, and so do you. Thank you- Nina
The awesome news is your clients are respecting your Safe In Our Salon Agreements + Protocols and canceling their reservations if they feel ill or have been exposed, the not so awesome news is you may be having a trauma response to your 2020 experience. If this feels relatable, you are not alone.
In this episode, Nina shares some thoughts on how to navigate the current cancellation surge you may be seeing in your salon, some resources, and tools to care for your mental health and wellness. Consider taking a look at your lapsed client list and reaching out to the people who’ve been too busy and forgot to make a reservation who are healthy and would love to hear from you. Thank you to @hairbrained_offical and to @flamingoloungehair for inspiring this episode. You can find us on the gram and Facebook @passionsquared Thank you for listening. And remember, do your very best to be where your feet are.
If you are a salon owner, you can learn more about A School here.
Your experience matters. We would be so grateful if you shared your experience with our podcast by leaving a review. It matters to us, and so do you. Thank you- Nina
